HOSTEL ADMINISTRATION MANAGER - IMMEDIATE START

With a mission statement of 'Expect the Unexpected', Marco Polo and Hostel Malti are two hostels partnered together created by backpackers for backpackers on the island of Malta. Founded in 2010 (Malti) and 2016 (Marco Polo) both hostels are located in the heart of Saint Julian's on the doorsteps of Paceville.
We are looking for a new experienced Administration, Sales & Marketing Manager to join our team and work with our receptionists, housekeepers and other members of the staff to further improve the image of our hostels, the comfort of our guests and the efficiency of our business. The person we are looking for must be an experienced and proficient administrator with the necessary computer skills to be able to oversee all aspects of finances, reception, invoices, and budgets.
• Salary: €1200 per month with generous comissions included over the summer months (expected OTE of €4000pa.)
• 40 hours per week
• Possibility to earn overtime
Duties:
• Quality Control
• Operation and procedures
• Staff training
• Accounts – internal and external
• Managing business partner relationships
• Answering emails and enquiries
• Working with our reservation system to ensure all data is entered correctly
• Balance sheets
• Monitor invoices
• Budgeting and cost saving
• Sales & Marking – online and internally
Skills and Experience
• English Speaker.
• Previous hostel experience is ideal.
• Minimum 1 year administration management.
• Knowledge of working with OTA’s and online partners.
• Proven organisational skills.
• Experience working in sales (B2C) and meeting targets.
• Experience with online marketing for small business.
• Ability to use Microsoft office programs (Excel, word, PowerPoint, Photoshop).
• Accounting experience or knowledge.
• Demonstrate good understanding of the hospitality industry and current tourist industry standards.
• Excellent administration skills and attention to detail.
• Ability to plan, organise and co-ordinate, working to tight deadlines using own initiative.
• Experience in Excursions and tour planning.
• Recruitment experience.

Personal qualities:
• Commitment to Marco Polo and Hostel Malti mission and values – desire to make a difference.
• Proactive and motivated.
• Team player.
• Flexible, and willing to work in the fast-paced and constantly changing environment.
• Conscientious and responsible.
• Support and enthuse others and maintain a professional image.

HOSTEL NAME

OPPORTUNITIES AVAILABLE

Paid Hostel Staff
Hostel Manager

HOSTEL LOCATION

Triq Ross, San Ġiljan, Malta
Job first posted: 10 July 2017
Updated: 10 October 2017

THIS HOSTEL IS LOOKING FOR TRAVELLERS WITH THE FOLLOWING SKILLS

Administrative Assistance
Email Communications
Event Planning / Hosting
Greeting / Helping Travelers (Concierge)
Hostel Marketing
Hostel Reception / Front Desk
Social Media Marketing
Tour Guide
Web Blogging & Writing



*This Hostel is willing to provide training