Night Porters Required!

Job Title: Night Porter positions available.

Status: Full-time, permanent. Does not include accommodation.

Job Description:

Large, centrally located hostel in Dublin 1 seeks an experienced, friendly night porter to fill full time and permanent roles. The successful candidate should be outgoing, patient, and have a natural talent for customer service.

The role will involve the following responsibilities:

• Creating, checking in, and adjusting reservations on Cloudbeds.
• Offering friendly, informative customer service.
• Answering phones, emails, messages from guests and working to ensure their needs are met.
• Selling tours.
• Answering questions about local attractions, events, etc.
• Cash handling.
• Communication with guests and other departments (maintenance, housekeeping)
• Responding to reviews.

The successful candidate will have the following skills and qualifications:

• Strong English skills, a secondary language is a plus.
• 2+ years in customer service.
• References.
• Excellent written and verbal communication skills.
• Familiarity with Cloudbeds and OTAs is a plus.



Paid Hostel Staff


D1, 21 Talbot Pl, Mountjoy, Dublin 1, D01 W5P8, Ireland
Job first posted: 24 September 2019
Updated: 24 September 2019