Night receptionist at CATS Hostel Porto (Portugal)

We need a passionate and confident people person to join our team in Madrid. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Ready to be a Cat?

***WE NEED SOMEONE THAT CAN LEGALLY WORK IN PORTUGAL***

YOU WILL:

· Report to the Reception Manager.

· Know your guests and have a passion for independent travel and the road less travelled.

· Monitor our social spaces, lighting, sound and temperature.

· Know your city, its cafés, bars and restaurants, its art, its music.

· Demonstrate a passion for delivering outstanding customer service.

· OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF.

· Ensure you comply with all company policies you have been trained on.

· Be Responsible for all cash handling whilst your are on duty

· Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency.

YOU ARE:

· Experienced within a front office hospitality environment

· Passionate for the hospitality and the youth travel market

· Proficiency in English is required

· Proficiency in Portuguese and/or Spanish is considered a plus

· Experienced working with a Property Management System (ideally Mews)

· Flexible with regards to shifts available per week (mixture of evening and night shifts)

HOSTEL NAME

OPPORTUNITIES AVAILABLE

Paid Hostel Staff

HOSTEL LOCATION

R. do Cativo 26-28, 4000-160 Porto, Portugal
Job first posted: 08 April 2019
Updated: 08 April 2019