Reception Night Duty Manager

*Salary of €14.00 an hour, 40 hours a week

The hostel:
We are a large tourist hostel located in the centre of Dublin. Abbey Court has been awarded the most popular hostel in Dublin for three consecutive years and the second and third best hostel in the world for groups. We have 411 beds and 10 apartments with further plans for expansion in the near future. Our rooms range from 32 bed dorms right down to double and single private rooms.


The person:
We are seeking to recruit a hostel Night Reception Manager who works well on a team, with excellent communication skills, and attention to detail.
Please note: the successful candidate must be available to work flexible shifts, from 10:00 pm - 08:00 am.


Experience:
Night work experience required. Knowledge of front office hostel/hotel systems (Cloudbeds/Backpack Online) would be preferable.
Previous Receptionist experience or has worked in the hospitality sector


The successful candidate will:
Be friendly and welcoming
Must have excellent communication skills
Must be able to work on their own initiative
Must have a pro active approach to sales
Must have analytical skills
Must have excellent customer care skills
Must have excellent attention to detail
Be able to prioritise tasks


Responsibilities:
Taking responsibility for the building & guests safety at night.
Patrolling the building and seeing to any issues
Provide excellent customer care to our guests
Check in and check out of guests
Assist in achieving sales targets for the department
Assist with guest reservations
Assist with guest queries
Up sell the hostel facilities
Up sell tours
Answering all phone calls in a polite and timely manner
Being familiar with all of the day’s business including arrivals, departures
Ensuring all cash, billing and float procedures are adhered to at all times


Benefits:
Commission on tours and tickets sold
Paid breaks
Free breakfast on duty
Uniform
Training
Career opportunities


Skills:
Management, Leadership, Problem Solving, self motivated

HOSTEL NAME

OPPORTUNITIES AVAILABLE

Paid Hostel Staff

HOSTEL LOCATION

29 Bachelors Walk, North City, Dublin, D01 AX90, Ireland
Geolocation
Job first posted: 03 February 2020
Updated: 03 February 2020

THIS HOSTEL IS LOOKING FOR TRAVELLERS WITH THE FOLLOWING SKILLS

Administrative Assistance
Hostel Management
Hostel Reception / Front Desk



*This Hostel is willing to provide training