Receptionist at Cat´s Hostels Madrid (Morning/Evening Shift Position) /// (Night Shift Possition)

We need a passionate and confident people person to join our team in Madrid. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Ready to be a Cat?

***WE NEED SOMEONE THAT CAN LEGALLY WORK IN SPAIN***

YOU WILL:

· Report to the Reception Manager.

· Know your guests and have a passion for independent travel and the road less travelled.

· Monitor our social spaces, lighting, sound and temperature.

· Know your city, its cafés, bars and restaurants, its art, its music.

· Demonstrate a passion for delivering outstanding customer service.

· OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF.

· Ensure you comply with all company policies you have been trained on.

· Be Responsible for all cash handling whilst your are on duty

· Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency.

YOU ARE:

· Experienced within a front office hospitality environment

· Passionate for the hospitality and the youth travel market

· Fluent in Spanish & English is a MUST

· Experienced working with a Property Management System (ideally Mews)

· Flexible with regards to shifts available per week (mixture of morning and evening shifts)

HOSTEL NAME

OPPORTUNITIES AVAILABLE

Paid Hostel Staff

HOSTEL LOCATION

Calle Cañizares, 6, 28012 Madrid, Spain
Job first posted: 09 April 2018
Updated: 09 April 2018