Seeking Nifty Night Porters!

Large, centrally located hostel in Dublin 1 seeks an experienced, friendly night porter to fill a permanent role, four nights a week. The successful candidate should be outgoing, patient, and have a natural talent for customer service.

The role will involve the following responsibilities:

• Creating, checking in, and adjusting reservations on Cloudbeds.
• Offering friendly, informative customer service.
• Answering phones, emails, messages from guests and working to ensure their needs are met.
• Selling tours.
• Answering questions about local attractions, events, etc.
• Cash handling.
• Communication with guests and other departments (maintenance, housekeeping)
• Responding to reviews.
• Ensuring the safety of other guests during the night.

The successful candidate will have the following skills and qualifications:

• Strong English skills, a secondary language is a plus.
• 2+ years in customer service.
• References.
• Excellent written and verbal communication skills.
• Familiarity with Cloudbeds and OTAs is a plus.

Please note that we do not offer accommodation for staff. Position begins as soon as the right candidate is found.



Paid Hostel Staff


D1, 21 Talbot Pl, Mountjoy, Dublin 1, D01 W5P8, Ireland
Job first posted: 07 March 2019
Updated: 07 March 2019