YODEL YODEL! Switzerland calling! Once in a liftime opportunity!

Schutzenbach Backpackers is family owned and run since 1958 we have a range of accommodation possibilities for 300 people and an onsite bar. We are located in the stunning valley of Lauterbrunnen, Switzerland.

The position is full-time (30 - 44 hours a week) and requires a high level of customer service and communication skills, The front desk is challenging, but you will have a rewarding Lifestyle and meet lots of great people!

Responsibilities:
• Welcome guests with a big smile
• Check-in/out
• Take individual and group reservations by telephone and online system.
• Responding to and resolving guest inquiries, issues, comments and feedback.
• Provide information about the hostel, local area, adventure activities and train tickets
• When needed help with housekeeping
• Other duties as assigned by the manager

Skills/Qualifications:
• Be able to communicate in English and German
• EU passport holders only
• Customer service and hostel experience preferred
• Must enjoy working with guests 18-35, be able to professionally handle any conflicts, issues, or emergencies that may arise.
• Excellent communication and organizational skills
• Demonstrated ability to work effectively without supervision
• Ability to multi-task efficiently
• Must be willing to work evenings, weekends, and holidays
• Adaptability and willingness to do a variety of tasks

The position starts 15 April 2019 latest 15 May 2019 and provides private on-site accommodation

OPPORTUNITIES AVAILABLE

Paid Hostel Staff

HOSTEL LOCATION

Schützenbach, 3822 Lauterbrunnen, Switzerland
Geolocation
Job first posted: 31 March 2019
Updated: 31 March 2019

THIS HOSTEL IS LOOKING FOR TRAVELLERS WITH THE FOLLOWING SKILLS

Hostel Reception / Front Desk



*This Hostel is willing to provide training