Hostel Manager in Montevideo, Uruguay

Montevideo Chic is a hostel located in the Old Town of Montevideo (Ciudad Vieja). You can see pictures and read about the hostel on our page Montevideo Chic Hostel

We are looking for 1 hostel manager (or couple) to start asap and stay until the end of March (indicatively, this is the end of the high season - we would then reassess our arrangement if you decided to stay longer).

Responsibilities:
* take full responsibility for the guest's comfort, take payments, and oversee other staff - namely, the cleaner and any other staff that you would hire on a work-for-accommodation basis.
* quickly answer customer emails, handle the reservation system and various booking extranets.
* improve our ratings and visibility on sales channels by maintaining and improving our description, photos and guest reviews, and manage our Facebook page

Required skills (exclusive):
- ability to provide excellent customer service
- fluent English and Spanish, ideally some Portuguese
- computer literacy
- some experience in the hostel industry or similar

Remuneration will consist of accommodation + a percentage of the bookings value. We cannot cover travel costs. In essence, the pay will probably be low, but could improve if you do a good job at promoting the property and increase booking.
You are also encouraged to generate additional income streams for yourself, e.g.:
- selling drinks, breakfast & other meals (a dedicated fridge is provided).
- selling tours (you would have to liaise with local agencies).
- renting out bikes to guests.
In short, you will need to be entrepreneurial to boost your income.


I founded Montevideo Chic to create a mid-range offering to young(ish) travellers. Quality and comfort, but still fun - a product that is much needed in South America.

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Job first posted: 08 October 2013