Manager Wanted Now at Expanding Hostel Chain

INTRO

Our hostels are located in the central of the famous cities, within walking distance to all attractions

Basic experience of Hostel Operations / Revenue Management with knowledge in channel management and property management software preferred.

We are currently looking for managers in Colombo, Kandy, and Dambulla.

Responsibilities:

To follow your Management shift Checklist, procedures, manual, to do list, duties and timelines are being met.

Supervise and ensure housekeeping and maintenance follow their shift Checklist and manual.

Complete Daily and Weekly Excel Financial reports.

Process queries, bookings, cancelations, no shows, refunds and dispute chargebacks.

Actively promote and encourage upsell maximizing profitability.

Devise and implement tactics to improve Reviews and Rating scores.

Ensure check in and out procedures are being followed.

Review daily promotions on all sites are active and running correctly.

Maintain supply inventory levels.


Qualifications:

Qualification in hospitality management (preferred not required)

Fluent in English


Very organized, honest and reliable and a self starter.

Outgoing and friendly, with the ability to maintain a sense of humor under pressure, and provide excellent customer service in difficult situations.

A people person with a happy demeanor.

Motivator to encourage all employees to consistently deliver a positive experience to all guests.

Able to maintain a to do list, know how to prioritize, delegate and follow through to completion.

Problem Solver with ability to multi-task.


Compensation:

Commensurate with education, years experience and skills.

Commitment of a 1 year contract - Minimum

Includes free onsite accommodation for duration of contract.

HOSTEL NAME

OPPORTUNITY TYPE

Paid Hostel Staff
Hostel Manager

WHERE WE ARE LOCATED

3 R A De Mel Mawatha, Colombo, Sri Lanka
Job first posted: 26 April 2017
Updated: 23 October 2017

WORKER SKILLS WANTED

Administrative Assistance
Building Maintenance & Repairs
Email Communications
Greeting / Helping Travelers (Concierge)
Hostel Cleaning / Housekeeping
Hostel Marketing
Hostel Reception / Front Desk
Social Media Marketing



*This Hostel is willing to provide training