Overnight Front Desk at San Francisco's Top Hostel

Join our unique front desk team at the Green Tortoise Hostel

We are looking for applicants who are energetic, outgoing, self motivated and can remain friendly and cool headed in a fast-paced environment.

The Green Tortoise Travel Company was founded in 1974 as an alternative and socially interactive way to travel across country. The Hostel in San Francisco opened its doors in 1994. The Green Tortoise Hostel is a vibrant hub where backpackers from around the world gather to share memories and travel tales. Our 24-hour front desk staff is there to ensure the comfort, happiness and safety of all of our guests, as well as making their San Francisco experience one that they will cherish forever.

We are consistently rated one of the best hostels in San Francisco, but even so, are always looking for ways to offer better services, better hospitality to our community of world travelers in our iconic building.

Checking guests in and out, using our online reservation system (paid training window)
Giving friendly directions and information about things to do in and around San Francisco
Responding to emails and guest requests
Ensuring the security of our guests by screening visitors and maintaining a constant awareness of the property
Answering phones with attention to detail (and a smile)
Promoting our hostel and adventure travel company
Accurately recording cash and credit card transactions.
Keeping the front desk area tidy and well stocked.
Checking reservations for discrepancies
Checking for maintenance issues in guest rooms, bathrooms and common areas
Some light housekeeping if necessary
Punctuality and good communication skills with your colleagues and supervisors
Representing the Green Tortoise in a perfect blend of professional and mellow

College degree preferred but not essential
Authorized to work in the USA
Bilingual a plus -- English proficiency is essential.
Computer Literacy essential
Previous hospitality experience preferred
Travel Experience Preferred
Knowledge of San Francisco and surrounding area

Part time would be considered but full time is preferred. You must have a flexible schedule
We have a 24-hour front desk. Our night audit shift is 11:15pm-7:15am

Starting and training wage is $14.00 per hour with rapid chance for advancement

Please EMAIL a one page resume and a short answer to the following questions
Have you stayed in hostel before? If so what made it a good or bad experience.
Why you think you would be a good fit for the Green Tortoise?
When would you be able to begin working?

Check out our youtube video to learn more about us!

Only Serious Applicants Apply.Our social and vibrant hostel in downtown SF is the place to stay! Each dorm room has 4-8 single beds. We focus on creating a community vibe that encourages guests to gather together, share a meal and exchange travel stories!




Job first posted: 04 June 2015