Hostel Operator/Manager

**ATTENTION** this offer is not for Hikers Paradise Hostel but for Cassovia Hostel in Kosice that we are opening soon, its because the the profile of the new hostel was not yet approved by Hosteljobs.com


Hostel Operator/Manager

About the role

We’re looking for a hands-on Hostel Manager who loves people, keeps things running smoothly, and creates a warm, home-like atmosphere. If you’re organized, calm under pressure, and enjoy building a great guest experience with the help of a volunteer team, we’d love to hear from you.

What you’ll do

-Oversee and manage daily operations: check-ins/outs, reservations, and guest communication via Booking.com, Hostelworld, and email.
-Keep rooms and common areas clean, comfortable, and welcoming.
-Create weekly schedules for volunteers and coordinate their tasks.
-Train new volunteers, support them on shift, and ensure quality standards are met.
-Maintain accurate records: bookings, reports, invoices, and purchases.
-Monitor guest reviews and take action to continually improve our ratings.
-Handle guest issues promptly and kindly so everyone feels at home.
-Manage minor maintenance and make sure facilities are in good working order.
-Organize simple activities and events that bring guests together.

What you’ll bring

-Experience organizing and leading volunteers or small teams.
-Working knowledge of booking platforms (Booking.com, Hostelworld; FrontDesk is a plus).
-Fluent English, understanding of Slavic languages is an advantage.
-A calm, friendly approach and strong problem-solving skills.
-Practical understanding of hostel operations and guest service.

Who you are

-Responsible, kind, punctual, and flexible. A supportive team player who can motivate others and lead by example.

What we offer

-Possibility to learn and grow.
-A welcoming, international work environment.
-Room to take initiative and improve the guest experience.
-Opportunity to develop leadership and hospitality skills.
-Fair compensation and growth potential (details discussed during the interview)

OPPORTUNITIES AVAILABLE

Paid Hostel Staff
Hostel Manager

HOSTEL LOCATION

Popradská, Tatranská Štrba, 059 41 Štrba, Slovakia
Geolocation
Job first posted: 06 November 2025
Updated: 06 November 2025

THIS HOSTEL IS LOOKING FOR TRAVELLERS WITH THE FOLLOWING SKILLS

Administrative Assistance
Building Maintenance & Repairs
Computer Networking
Email Communications
Hostel Cleaning / Housekeeping
Hostel Management
Hostel Marketing
Hostel Reception / Front Desk
Social Media Marketing
Tour Guide



*This Hostel is willing to provide training